ChoiceBank: Family Hub
Support
Help with sign-in, chores, proof photos, calendars, points, savings goals, rewards, family messages, notifications, and private parent records.
Contact support
Email support@familychoicebank.com. Include the app version, phone model, what you expected, and what happened. Screenshots are helpful when they do not contain private child or family information.
Protect your account
Never email a PIN, password, biometric information, private child photo, behavior evidence, or authentication token. Support will not ask for a password.
Account and data requests
For access, correction, export, or deletion, use the account deletion and data request page. A parent or account owner must verify the request before protected family data can be changed or removed.